Location: Remote/Warsaw, Poland  

At Fundacja TechSoup (FTS) we believe in the power of civil society. Since 2009, we have helped civil society organizations benefit from technology to achieve their missions. We support nonprofits across the globe by providing ICT resources, organizing, and providing access to data, convening activists, and sharing knowledge. Our aim is to develop sustainable, community-driven technology solutions to meet today's most urgent social challenges.

Fundacja TechSoup, headquartered in Warsaw, oversees the design and implementation of TechSoup programs throughout Europe.

We are also a part of the TechSoup Global Network and manage digital transformation and capacity building programs for nonprofit organizations across the globe.

Purpose of the role:

As a Content and Communication Specialist you will be accountable for creating and producing content as part of the Communication Strategy for Digital Activism Program. Moreover, you will support communication-related to all activities (including outreach strategies) and dissemination of results. Additionally, your task will be to ensure that all communications (copy and graphic) of the program are of high quality, consistent and engaging. 

Furthermore, you will collaborate closely with Research and Community Engagement Senior Manager on all regional events outreach and communication; Editorial Board and Content Production Manager on communication and promotion of all activities and resources available on Hive Mind platform as well as.

Your duties and responsibilities:

Content creation and communication 

• Contribution to the Communication Strategy for Digital Activism Program and its portfolio of projects, with the special attention of donors’ requirements, internal standards etc. 

• Implementation of the Communication Strategy in the area of content creation (copy and graphic) in close collaboration with Digital Community and Social Media Manager. 

• Close collaboration with the Program team and Partners in order to cater their Programs/Projects/Activities communication needs. 

• Content creation and design – newsletters, blog posts, communications materials, presentations and materials for social media channels (including videos) in order to promote the projects and program’s activities; managing and expanding existing social media channels, also in cooperation with partners, experts and subcontractors. 

• Co-creating and co-coordinating editorial calendar and schedule for publishing content across target audiences and programs.

• Assisting in social media paid and organic marketing activities – setting up promotion campaigns, creating, managing and growing the organization’s presence through blog, Twitter, Facebook, Linked In, YouTube, Spotify, and other strategically relevant online properties. 

• Constant monitoring and evaluation of communication efforts in order to ensure highest quality and improvements. 

Coordination

• Partners and Contractors coordination, especially when it comes to quality control of promotional materials, execution of communication guidelines within the Digital Activism program. 

• Coordination to ensure delivery of translations, publications, blogposts, and articles, working with the TechSoup team and outsourced staff and experts.

• Ensuring timely delivery of own tasks and smooth cooperation and communication with the project team, including project managers, partners, and contractors. 

• Understanding of funders’ formal requirements and ensuring compliance. 

• Supporting set up of standardized, actionable KPIs, and its monitoring and reporting. 

• Close collaboration with Hive Mind Editorial Board and the team (Head of Hive Mind, Hive Mind Operations Manager).  

• Communication to and from departments/program at TechSoup, which are/may be correlated with the program activities.  

Education and Experience:

• Min. 2 years of experience in communication roles, including strategic communication (communications, media, digital marketing, PR, events).  

• Experience in the nonprofit sector or documented experience working on CSR projects. 

• BA or other advanced degree from an accredited college or university in a relevant field strongly preferred.  

• Demonstrated experience in producing story-driven content about complex subjects that engages target audiences. 

• Knowledge and experience in social campaigning, and communication.  

• Knowledge of business metrics and key performance indicators for communications.  

• Understanding of civil society organizations in Europe as well as understanding of CSOs’ needs and challenges in implementing technology solutions. 

• Experience in handling social media channels, online applications and websites (CMS, WordPress). 

• Experience in running paid and organic marketing campaigns (mailing, FB, Ad Words) would be a plus. 

• Experience in optimizing content is a plus (SEO). 

• Working proficiency with related software tools including but not limited to Microsoft Excel and PowerPoint.  

Skills:

• Extensive experience in using graphic design programs (Canva, Adobe Cloud). 

• Experience in using video editing software (e.g., Adobe Premiere, VEED, Lumen5). 

• Strong communication skills. 

• Attuned to multicultural environments and skilled at engaging diverse stakeholders.  

• Ability to work effectively and with sensitivity across barriers such as language, culture and distance.  

• Ability to develop effective relationships with internal and external stakeholders.  

• Ability to thrive in a dynamic and fluid environment.  

• Comfortable with collaboration and matrixed reporting structures.  

• Fluency in English (C1 level) and Polish both oral and written communication; other European language is a plus.  

Other Requirements:

• Flexibility to travel in Europe and internationally as required.  

• Based in Warsaw, or remote in Europe (with frequent travelling to Warsaw, and in Europe).

For your contribution we offer:

• Full-time, in office position with flexible hours from Monday-Friday.

• Contract of employment.

• Benefits package: Premium medical plan at Medicover, life insurance at MetLife, pension program, PPE, Multisport card, and LinkedIn Learning courses.

• A dynamic, international working environment.

• Professional development opportunities.

• A supportive environment that provides a work-life balance.

An amazing job at organisation supporting non-governmental organizations all over the world is waiting for you. Join our team now!

Fundacja TechSoup is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of color, race, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

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