Meet and greet visitors and callers with courtesy and professionalism. Provide basic information to general inquiries, present America House Odesa resources, events and opportunities for its visitors;   

Ensure America House Odesa is presentable, well maintained, all necessary equipment and supplies are in place, the public space is welcoming and in working order.  

Coordinate with the team, to make sure the regular operation runs smoothly, are equipped with all the necessities,  and visitors’ needs are addressed; 

Assist with basic administrative support: coordinate with vendors and contractors on procurement and services  (no prior experience required, the onboarding training will be provided); 

Answer general inquiries to the America House Odesa main email account and via phone, lead the basic correspondence on America House accounts; 

Provide logistical support and room setup for events. Please note that the room setup often requires moving chairs and tables; 

Assist with correspondence with participants, visitors and volunteers in preparation for AHO activities;  

Register new members and maintain membership, visitors, and program attendees database; 

Assist with event management tasks in online and offline formats; 

Other duties as assigned. 

Bachelor’s degree;  

Excellent English, Ukrainian and Russian; 

Must adhere to tight deadlines and show good organizational skills 

Strong intercultural and communications skills, reliable team player; 

Demonstrate customer-service orientation, skilled at handling multiple tasks and able to maintain a calm, friendly demeanor under stressful situations; 

Familiar with the Microsoft Package as Word, Excel, PowerPoint, and acquainted with virtual service platforms such as ZOOM, and Google Services;  

Basic tech skills seen as an advantage;  

Experience studying in the United States or holding an ECA alumnus/a status is an advantage.