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Program Officer (Conflict Resolutions Lead), Kyiv

Title: Program Officer (Conflict Resolutions Lead) 

Grade Level: 3 

FLSA Classification: Exempt 

Location: Kyiv, Ukraine 

Division: C&G 

Reports To: Senior Program Manager   


IREX is an independent nonprofit organization dedicated to building a more just, prosperous, and inclusive world by empowering youth, cultivating leaders, strengthening institutions, and extending access to quality education and information. Founded in 1968, IREX has an annual portfolio of $90 million and a staff of over 500 professionals worldwide who implement programs and provide consulting expertise in more than 100 countries. For more detailed information about IREX please visit 


The goal of the CSO-funded United Voices in Action (VIA) program activity is to advance Ukraine’s stabilization by fostering IDP integration, increasing community cohesion, contributing to local and national integration plans, and reducing IDP vulnerability to exploitation. IREX will support IDP and receiving community members from up to 27 communities in nine oblasts. Based on a conflict sensitive and inclusive development approach, the VIA program will make local community members – both IDPs and non-IDPs – the drivers of change in their communities, leading to increased stabilization and mutual understanding through the development of a shared vision of a future where multiple perspectives are heard, and marginalized voices are elevated.   


IREX office in Ukraine is seeking a qualified professional to fill the position of Program Officer (Conflict Resolution Lead) for its United Voices in Action (VIA) program. Program Officer (Conflict Resolution Lead) will work on strengthening resiliency and dispute resolution skills and build critical information consumption skills to combat malign influence campaigns that may exploit IDPs. By building the individual capacity of IDPs and receiving community members, IREX will lay the groundwork for meaningful engagement and cultivate a sustainable local support infrastructure for continued cooperation, interaction, and joint problem solving.  The Program Officer (Conflict Resolution Lead) will work closely with local project partners, trainers, NGO actors and other technical experts; attend and monitor training activities around Ukraine; hold responsibility for coordination of work of trainers, project representatives, vendors, etc.; and serve as a point of contact for training beneficiaries and stakeholders. The position is based in Kyiv with frequent travel throughout Ukraine (if possible and according to IREX policy and the public health situation in Ukraine) 


Specific duties include, but are not limited to the following:  

  • Lead project activities under Objective 1A that are focused on conflict resolution; 

  • Oversee, monitor, and administer day-to-day management of training and curriculum development project activities;  

  • Provide technical input into adaptation of existing curriculums and oversee the adaptation of interactive training techniques and Human Centered Design (HCD) to engage IDPs and receiving community members in constructive dialogue and developing solutions around issues of mutual concern, focusing on the following: 

  • Build key communication and dialogue skills necessary for increasing intergroup social cohesion through IREX’s Yedyna Hromada (YH) approach 

  • Build critical information consumption skills to combat malign influence campaigns that may exploit IDPs by incorporating IREX’s L2D media literacy methodology into the curriculum 

  • Incorporate GESI principles to establish relationships between diverse groups 

  • Oversee the implementation of the small grants program for local NGOs which are already working on conflict resolution with teens and school children in Ukraine; 

  • Supply technical assistance in relevant areas of expertise, and provide technical advising to program grantees; 

  • Track and analyze work-plan activity progress toward project objectives;  

  • Work closely with local partners on joint activities that aim to solve underlying tension, discrimination, or other obstacles to social cohesion;  

  • Work closely with IREX monitoring and evaluation staff to track and analyze project indicator data, ensuring effective monitoring, evaluation, and reporting of program activities;  

  • Oversee coordination of training events, including material design and printing, ensuring that objectives and targets are met on time and within budget;  

  • Develop scopes of work for STTAs linked to conflict resolution; 

  • Identify STTAs in coordination with project leadership 

  • Interact regularly with opinion leaders, government officials, trainers, civil society and media groups, and other program stakeholders;  

  • Develop and maintain effective collaborations with program partners;   

  • Create a referral system with IDP-serving and women-led groups who have developed expertise in trauma-informed care and addressing Gender Based Violence (GBV); 

  • Organize joint Ideation Workshops to identify local needs and develop solutions for joint community projects that contribute to social cohesion at the local level; 

  • Work and oversee partnerships with relevant organizations to adapt Ideation Workshops for teens to encourage youth leadership and community engagement; 

  • Work with the team to host a national event for program beneficiaries and stakeholders, including media and government officials, to showcase activities and find common ground for collective future action. 

  • Drive innovation of resources created under the VIA program;  

  • Travel throughout Ukraine to attend program events and meetings (if possible and according to IREX policy and the public health situation in Ukraine);  

  • Stay up to date with monitoring the situation in Eastern Ukraine and how it affects staff and communities to ensure the safety of all participants;  

  • Other duties as assigned.  


  • 5+ years of dialogue building, social cohesion, and/or conflict resolution experience 

  • 3+ years of demonstrated administration and leadership experience 

  • Experience working with international donor-funded projects 

  • Strong command of spoken and written English, Ukrainian, and Russian Prior experience working with IDPs is preferred 

  • Prior experience working with teens and children is preferred  

  • Excellent interpersonal and communication skills 

  • Ability to be creative and generate new ideas 

  • Strong attention to detail and responsibility 

  • BA in social science, conflict resolution, or similar discipline.

     TO APPLY:

    Please send your cover letter and resume as an attachment in an email with “Program Officer  (Conflict Resolutions Lead) ” in the subject line to email: [email protected].  Only complete applications will be considered. No telephone inquiries will be accepted. Application deadline: October 04, 2021. Applications will be reviewed on a rolling basis. Only applicants selected for interviews will be contacted.

    IREX conducts anti-terrorism database clearances on candidates who accept employment offers. IREX is also an E-Verify Employer.

    IREX is committed to a diverse and inclusive workplace and inclusive hiring practice. IREX is an equal opportunity employer.


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