The Ukraine Project Office is responsible for managing strategic and operational risks associated with the Project Office’s portfolio of engagements – as part of the Serbia Multi Country Office set up, developing and delivering cost effective services contributing to partners’ sustainable results and achievements of UNOPS management results. 

In response to the request of the Government of Ukraine (GoU), UNOPS opened an office in Ukraine in 2017. The office currently has a portfolio of projects in the areas of the rule of law, crisis recovery, good governance, human resources management, procurement, and logistics.

On September 30, 2019, the Cabinet of Ministers of Ukraine approved the Government’s Action Plan that defines goals and priorities for the next five years. Human capital and economic development, European integration, safety and quality of life of Ukraine’s citizens are the main priorities announced by the Government. UNOPS is looking to support the GoU in achieving the goals and targets stated in the Government’s Action Plan and ultimately contribute to the achievement of the Sustainable Development Goals by the country.

1. Support to policy development and implementation 
2. Advisory Services
3. Talent Acquisition and Administration
4. Knowledge Building and Knowledge Sharing

• Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices.
• Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.  
• Support the communication of HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.

• Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Performance Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
• Provide advice and guidance to UNOPS and Partner personnel on administrative procedures, processes and practices.
• Act as liaison between unit and internal and external clients and provides proactive customer service to expedite completion of projects, and provide information. 
• As the first face of HR, ensure that new hires’ first impressions are positive and that they have all in-processing information completed.
• Advise hiring management and guide personnel on UNOPS recruitment and performance management processes, and learning and development initiatives, resources, and plans.
• Provide advice to supervisors on good practices, policies and procedures in performance management, including managing of underperformance. 
• Support the implementation of institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.

• Assist in recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy.  
• Actively participate in work force planning at the office and project level and guide clients through recruitment and selection processes. Take lead on requisition initiation, longlisting, testing and interviews, formal approvals, selection minutes, reference checking, fee calculation, offers and rejections, and updating recruitment on-line information system.
• Inform and advise UNOPS and Partner personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
• Liaise with UNOPS’ HR related groups such as Shared Service Center on personnel administration matters and submit transactional HR service data (normally within the ERP system).
• Research precedents and present recommendations to supervisor, taking into account institutionalized exceptions. Undertake research on a range of HR related issues and assist in the preparation of notes/reports.
• Establish and maintain monitoring systems, advising the supervisor on the status of pending requests and approaching deadlines. Follow up on team work processes to ensure clearance, approvals and timely workflows 
• Answer questions and follow-up with personnel and management to ensure completion of absences requests, performance management cycle, and other HR processes etc. in electronic information systems. 
• Liaise with relevant HQ, Partner and UN system units to exchange information and follow up on pending issues.
• Set up and maintain reference files/records. 
• Follow up or process payroll verification for UNOPS and Partner personnel
• Monitor status of HR actions to facilitate timely action by supervisor and line management, including on transactions initiated, expiring appointments/contracts, and pending separation actions. 
• Support efficient planning and management of the HR unit, including drafting annual recruitment plans, implementing designated projects in line with the corporate HR strategy, overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within the relevant business units. 
• Processing Partner pre-selection personnel contract requests and liaise with all parties for finalising contracts and contracts amendments. 

• Provide support to the organization, facilitation and/or delivery of training and learning initiatives for UNOPS personnel on HR-related topics.
• Provides sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.
• Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively. 
• Undertake research on a range of HR related issues and provide content for notes/reports including quarterly and year-end reports for monitoring, statistical and review purposes by management.
• Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.

• Completion of Secondary education is required. First University Degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is desirable. 
• Knowledge of UN policies, procedures and practices highly desirable

• Minimum of six years of relevant experience in an international and/or national organization in providing HR advisory, recruitment, and/or HR-generalist services is required. First University Degree may substitute for some years of experience.
• Some experience in UN system organizations is desirable.
• Proficiency in computers and office software packages (MS Office) and experience in handling web-based management systems is required.
• Experience in use of HR information systems, Enterprise systems is desirable.

• Fluent knowledge of English and Ukrainian is mandatory.