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Risk communication and community engagement officer у Товариство Червоного Хреста України

Товариство Червоного Хреста України шукає risk communication and community engagement officer.

The National Committee of the Red Cross Society of Ukraine, with support of the Danish Red Cross, announces a competition to recruit a Risk Communication and Community Engagement (RCCE) officer to respond to COVID-19 outbreak.


  • Higher Education in communications, social sciences, public relations or related fields.
  • knowledge of current COVID-19 emergency response measures by Government and Authorities.
  • Good written and spoken skills in the language of the humanitarian operation.
  • Experience in leading community engagement approaches an asset.
  • Experience in planning targeted and appropriate behaviour change approaches an asset.
  • Experience in a Civil Society Organization is an asset.
  • Experience in development/adaptation of guidance documentation, SoPs and /or other regulatory tools.
  • Fluent in Ukrainian and Russian, strong knowledge in English (verbal and written).
  • A high level of analytical and diplomacy skills as well as strong organizational and coordination skills.
  • Strong networking skills and relate well with colleagues and partners.
  • Ability to produce quality work in a fast-paced environment within given deadlines and under high pressure.
  • High level of motivation for self-development and high rate of self-education.

Main duties:

  • Supports URCS and Red Cross partners to develop a strategy to mainstream risk communication and community engagement effectively into covid19 preparedness and response plans.
  • Work in close cooperation with Danish Red Cross to implement the COVID-19 emergency project.
  • Development and implementation of RCCE plan.
  • Development/adaptation activation and regular updated guidance and SOPs on RCCE.
  • Leads and coordinate the setting up/strengthening of appropriate feedback systems in line with established feedback standards in branches.
  • Monitor RCCE activities by identifying processes that delay information release and create confusion among affected populations.
  • Monitor and proactively counter false rumours and misinformation; and address fears and concerns in coordination with others departments.
  • Ensures feedback, community perceptions and insights are regularly analysed and shared with key operation teams and decision makers to inform action.
  • Monitor mass and social media, hotlines, beneficiaries’ feedback and community concerns and continually apply feedback into adapted RCCE strategy.
  • Work with operation teams to ensure the most vulnerable groups have equal access to communication channels and feedback mechanisms and participate in decision making processes.
  • Contribute to coordination efforts at national level with stakeholders involved in Risk Communication and Community engagement, and community health related preparedness.
  • Identifies partnership opportunities with key local and international partners.
  • Supports evidence-based learning by assessing and monitoring levels of community engagement through supporting impact and perception surveys, lessons learnt (…)


  • full-time;
  • scheduled business trips within Ukraine.

Permanent place of work: Kyiv, duration 5 months (potential extension).

Please send a resume indicating your desired salary level and a cover letter indicating your position by 15.04.2020 to the following address:


Чи вважаєте цей матеріал корисним + Так 0  - Нi  


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