The PDP-II IT Assistant will be responsible for providing support to the PDP-II staff for all IT and technical office equipment use and maintenance issues. This includes providing support to PDP II specialists, trainers and consultants working in Kyiv and Crimea as well as for field trainings and events. The IT Assistant will be responsible for providing IT support as needed to ensure effective and efficient work of PDP II Offices and may also be called upon to assist in support of IT efforts for partners and counterparts.

Responsibilities include:

• Work under the direct supervision of the PDP II ITC Manager to provide support to ensure successful operation of all IT and technical office equipment
• Assist the PDP II ITC Manager to

- Backup (reserve copies) of working files on each computer.
- Conduct maintenance, servicing and repair of office equipment.
- Update programs on computers and network
- Check each computer for viruses.
- Clean computers and other equipment.
- Defrag and checking for errors each computer.

1. Train staff on new IT tools;
   - Work with the PDP II ITC Manager and PDP II Events and Training Manager to ensure that appropriate resources are in place for all training and other public events;
   - Assist the staff 1.in operation of IT equipment during public events and training;
2. to appropriately maintain e-files, scan, fax, copy – etc.
3. to maintain databases of library of all PDP-II training materials, translations, and other resources;
   - to compile tables and graphs, and format documents.

• Participate in all work plan development, performance monitoring and project reporting activities.
• Other duties as assigned.

Qualifications:

• At minimum the successful candidate will have:
• Excellent computer skills and Internet research abilities
• Some experience working in an office environment
• Demonstrated ability to work on multiple tasks and to take initiative
• Demonstrated ability to work in a team setting
• A bachelor’s degree or equivalent experience
• Strong knowledge of English is preferred

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