Digital Communications Officer, NRU

SUMMARY

The NATO Representation to Ukraine (NRU) facilitates political and military dialogue and co-operation between the Alliance and Ukraine, coordinates NATO’s practical support to Ukraine and engages with the Ukrainian authorities in the area of public diplomacy and strategic communications.

The NRU is a principal stakeholder in coordinating NATO’s Comprehensive Assistance Package (CAP), which provides a consolidated platform for NATO’s practical support to Ukraine.  The CAP enables Ukraine to become more resilient, to better provide for its own security, and to carry out essential reforms, in particular in the security and defence sector.
A key role of the NRU is to provide advisory assistance to Ukraine’s security and defence sector regarding the implementation of Ukraine’s adapted Annual National Programme (ANP).  This document, renewed yearly, outlines a range of institutional reforms aimed at preparing Ukraine’s integration into the Alliance.

The Digital Communications Officer manages NRU’s social media platforms, provides content expertise and advice, monitors the digital media space, and evaluates the impact of NRU communications.

QUALIFICATIONS AND EXPERIENCE

a.    ESSENTIAL

The incumbent must:

• be a citizen of Ukraine or have permanent residence in the country;
• have a university degree in communications, marketing, public relations or journalism, or other relevant field;
• have a minimum of six years of directly relevant work experience;
• have excellent understanding of content marketing strategy, social media promotions, and media relations;
• have solid experience in developing content for Facebook, X, Instagram, LinkedIn, YouTube, and other social media platforms;
• have solid experience in photography and in the development of infographics and videos;
• have proven skills in copywriting;
• have strong analytical skills and proven ability to make data driven decisions;
• have excellent communication and writing skills;
• languages: English, level 6 (Proficient); Ukrainian, level 6 (Proficient); including excellent drafting skills;
• have no criminal record and pass security vetting.

b.    DESIRABLE

The following would be considered an advantage:

• previous experience working in an international environment;
• ability to insert captions/subtitles and create videos compatible with mobile devices;
• flexibility to work outside of normal working hours when necessary.

2.    MAIN ACCOUNTABILITIES

• Plan, execute and assess the NRU’s communication with Ukrainian audiences;
• Develop, write, edit, translate, and publish targeted and engaging content across all NRU social media platforms;
• Create photographs, infographics, and videos following digital best practice;
• Ensure all communications have a consistent and on-brand tone;
• Provide content expertise and advice, collaborating with team colleagues, subject matter experts and key stakeholders;
• Monitor the digital media space and evaluate the impact of NRU communications, provide recommending improvements;
• Remain up to date with the latest trends and technologies in digital communications;
• Perform other duties as required.

3.    INTERRELATIONSHIPS

The Digital Communications Officer works under the overall leadership of the Head of the NATO Representation to Ukraine, reporting to the Communications Section Head, while also maintaining a close working relationship with other members of the Representation.  

4.    COMPETENCIES

The incumbent must demonstrate:

1.    Achievement: Creates own measures of excellence and improves performance;
2.    Analytical Thinking:  Sees basic relationships;
3.    Clarity and Accuracy: Monitors data or projects;
4.    Conceptual Thinking:  Applies learned concepts;
5.    Customer Service Orientation: Sees a long-term perspective/ acts as a trusted partner;
6.    Initiative: Is decisive in a time-sensitive situation;
7.    Organizational Awareness: Understands organisational climate and culture;
8.    Self-Control: Manages stress effectively;
9.    Teamwork: Cooperates.

5.    EMPLOYMENT CONDITIONS

The basic salary for this post is 2697.41 EUR per month (subject to local taxation). Furthermore, the successful candidate will, receive social benefits (health care, including health and accident insurance).  Where applicable, NATO may request Ukrainian authorities for staff members’ exemption from military mobilisation.

NATO may offer a three-year contract to the successful candidate, with the possibility of  renewal for up to three years, during which the incumbent may apply for conversion to an indefinite duration contract. This possibility is based on the needs of NATO and on the performance of the incumbent.

The nature of this position may require the staff member to travel for work and/or to work outside normal office hours.
NATO may put specific security and safety procedures in place, based on the security situation in Kyiv, Ukraine.  Security arrangements apply to all staff and all staff are required to follow instructions by the NRU Security Team, when on NRU premises or during duty travel.

The NATO Representation to Ukraine is a non-smoking environment.

6.    HOW TO APPLY

If interested, please contact [email protected], indicating the job title in the subject line and attaching your CV and any other documents you deem relevant, such as a motivation letter.  Please provide contact details for at least two people who can provide reference regarding your performance in your previous position(s).

The deadline for applications is 23:59 on 30.09.2024.  NATO will accept no applications beyond this deadline.

Recruiters will invite shortlisted candidates for on-line written tests and interviews.
Please note NATO will not accept submissions, in any phase of the recruitment and selection, prepared in whole or in part by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.

NATO is committed to diversity and inclusion, and provides equal access to employment, advancement, and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability.